Quickstart Guide to CLASSE-IT

Before you arrive:
Once you're here: NewUserOrientation | CLASSE-IT Overview | Working in a managed environment | Video tutorials | Need Help?
Main webs: CLASSE | CESR Online | CHESS | Outreach | Research

CLASSE-Issued Systems

Reading Email and Scheduling Meetings

Web Browsing: use Vivaldi


File Storage: store important files in a central, backed-up location, not on your local computer.
Project/Group Files
User Disk
Home Disk

Leave your computer ON to allow software & anti-virus updates.

Other Systems

For guidelines on user-managed or personally-owned computers, see CLASSE BYOD Guidlines.

All Systems

Logging In
Linux is the preferred operating system at CLASSE*
WIndows at CLASSE
Mac Support at CLASSE
Running specialized programs
Creating/Modifying Technical Documents
  • LaTeX on a Linux computer preferred; also available on Windows/Mac
Creating/Modifying nonTechnical Documents
  • Windows/Mac: Microsoft Office
  • Linux: LibreOffice
  • plain text editors: gedit (Linux), Notepad (Windows), TextEdit (Macintosh)
Network access

Collaborative Communication

Setting Expectations

We will try to help, but CLASSE does NOT provide training in using computers or computer applications; get informal help from coworkers or ask your supervisor about formal training. Cornell University provides some formal training - see Cornell-provided training

Additional Resources

Questions or problems?

  1. Should I contact CLASSE-IT or someone else? See GettingSupport for guidelines.
  2. Online documentation; please give feedback on CLASSE online documentation (email to service-classe@cornell.edu preferred).
  3. Open a CLASSE-IT service ticket. There are two ways to do this (see ServiceRequestTips before you do so):
    1. Send email to service-classe@cornell.edu.
    2. Use the Service Request web form.
  4. For emergencies only: IT group phone numbers (restricted).
  5. For help with Cornell campus-wide computing services: http://www.it.cornell.edu/

How are we doing?

Please feel free to give us anonymous feedback using this online survey.

Topic revision: r100 - 29 Jul 2014, MichaelRoman
This site is powered by FoswikiCopyright © by the contributing authors. All material on this collaboration platform is the property of the contributing authors.
Ideas, requests, problems regarding CLASSE Wiki? Send feedback