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ClearDescriptionOfTheProblem
* Include any error messages in their entirety: BAD: Unable to do something error; GOOD: Unable to access c:\program files\application\app.exe. Please check if yo...
ExamplesOfSubjectLines
Bad Subject Lines: * (no subject) * Service Request * Help * Error * Software Better Subject Lines: * PC75 Software * PC75 Error * Printi...
ServiceRequestInfo
1. The only exception to submitting your own service requests are if your direct supervisor submits a request. This may be necessary if you need something that wo...
SoftwareInstallPolicy
Software Installation Policy Overview Software installations on CLASSE managed systems are performed by the CLASSE IT group. To request an installation, please s...
Number of topics: 4
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